Política de Privacidad
PRIVACY POLICY
Last updated: November 2015
This Privacy Policy describes how Bandurias (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase at www.bandurias.com (the "Site"), or when you communicate with us in any other way (collectively, the "Services").
For the purposes of this Privacy Policy, "you" and "your" refer to you as a user of the Services, whether you are a customer, website visitor, or another person whose information we have collected in accordance with this Policy.
Please read this Privacy Policy carefully. By using or accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Policy. If you do not agree, please do not use or access the Services.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the revised version on the Site, update the "Last updated" date, and take any additional measures required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect — and have collected in the last 12 months — personal information about you from various sources as described below. The information we collect varies based on how you interact with us.
In addition to the specific uses described below, we may use your information to communicate with you, provide the Services, fulfill legal obligations, enforce our Terms of Service, and protect both the Services and our rights and the rights of our users.
What Personal Information We Collect
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Information You Provide Directly
The information you submit to us through the Services may include:
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Basic contact details (name, address, phone number, email address).
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Order details (name, billing address, shipping address, payment confirmation, email, phone).
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Account information (username, password, security questions).
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Purchase information (items viewed, added to the cart or wish list).
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Customer support information (details included in your communications with us).
Some features of the Services require you to provide this information. If you choose not to provide it, you may not be able to use those features.
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Information Collected Through Cookies
We automatically collect certain data about your interaction with the Services ("Usage Data") through cookies, pixels, and similar technologies. This may include information about your device, browser, network connection, IP address, and how you interact with the Site and your account.
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Information Obtained from Third Parties
We may receive information about you from third parties, including:
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Companies that support our Site and Services (such as Shopify).
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Payment processors, who collect the information necessary to process your payments (bank account, credit/debit card, billing address).
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Advertising or marketing partners who collect information through online tracking technologies (pixels, SDKs, cookies).
All information obtained from third parties will be treated in accordance with this Policy. We are not responsible for the accuracy of the data provided by them or their policies.
How We Use Your Personal Information
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Provision of Products and Services: Processing payments, managing orders, shipping, returns, creating and maintaining your account, and allowing you to post reviews.
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Marketing and Advertising: Sending you promotional communications via email, SMS, or postal mail; showing personalized ads.
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Security and Fraud Prevention: Detecting and responding to illegal or malicious activities. If you have an account, you are responsible for keeping your credentials secure.
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Communication with You: Providing support and improving the Services.
Cookies
Like many websites, we use cookies on our Site. These allow us to improve performance, remember your preferences, conduct analysis, and personalize ads.
You can manage or block cookies in your browser settings. Please note that doing so may cause some functions of the Site to not work properly.
For more details on the cookies used by Shopify: https://www.shopify.com/legal/cookies.
How We Share Your Personal Information
We may disclose your personal information under certain circumstances:
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With service providers (payment processors, support, cloud storage, shipping).
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With business and marketing partners (including Shopify).
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When you request or expressly consent (e.g., integration with social media).
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With affiliates within our corporate group.
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In case of corporate transactions (merger, bankruptcy), legal compliance, or defense of rights.
In the last 12 months, we have shared categories such as:
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Identifiers (contact details, account, and order information).
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Commercial information (purchase history, viewed items).
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Internet or network activity (usage data).
We do not use or disclose sensitive information to infer characteristics about you.
User-Generated Content
The Services may allow you to post reviews or other content. These will be public and accessible by anyone. We cannot control how third parties use that information.
Third-Party Websites and Links
Our Site may contain links to external websites. We do not guarantee their security nor are we responsible for their policies. Always review their terms and conditions.
The information you share on external platforms (e.g., social media) may be visible to other users without restrictions.
Minor’s Data
Our Services are not intended for minors. We do not knowingly collect information from children under the age of 16. If you are a parent/guardian and your child has provided us with personal information, you can contact us to request its deletion.
Security and Retention of Your Information
We use reasonable measures to protect your information, but no security measure is infallible. We cannot guarantee "perfect security."
Do not send sensitive information through insecure channels. We will retain your information for as long as necessary for the purposes outlined in this Policy, unless required by law to retain it longer.